Getting Started

Browser Compatibility

To ensure full functionality and optimal performance when using the Masasouq website, we recommend accessing the site through supported and up-to-date web browsers.

Supported Browsers

Masasouq is compatible with the following modern browsers:

• Google Chrome (latest version)

• Mozilla Firefox (latest version)

• Microsoft Edge (latest version)

• Safari (for macOS and iOS devices)

Please ensure your browser is updated to the latest version to avoid issues with browsing, account access, or checkout.

Mobile Browsers

The website is fully responsive and supports the following mobile environments:

• Chrome for Android

• Safari for iOS

• Samsung Internet Browser (latest version)

Not Recommended

Use of outdated browsers (e.g., Internet Explorer) or unsupported third-party applications may result in:

• Improper display of content

• Inability to complete transactions

• Limited access to account features

Enabling JavaScript and Cookies

To access all website features, including product filtering, login, and secure checkout, the following must be enabled in your browser:

• JavaScript

• Cookies

If either is disabled, certain pages or functionalities may not operate as intended.

Troubleshooting Tips

If you encounter any issues while browsing:

• Clear your browser’s cache and cookies

• Try a different browser or device

• Ensure your internet connection is stable

• Disable any browser extensions that may block content

For persistent issues, please contact our support team with details about your browser and the issue encountered.