Getting Started

Creating an Account on Masasouq

Why create an account?

Having an account on Masasouq makes your shopping experience easier. With an account, you can:

• Track your orders and deliveries

• Save your addresses for faster checkout

• View your past orders and download invoices

• Access exclusive promotions

• Manage returns and exchanges when needed

How to create an account

To register a new account:

1. Click “Register” at the top of the homepage.

2. Fill in the following details:

   • First name

   • Last name

   • Email address

   • Password

   • Confirm password

3. Agree to the Terms and Conditions.

4. Complete the CAPTCHA verification ("I’m not a robot").

5. Click “Register” to submit the form.

How is the account confirmed?

After you sign up, a confirmation email will be sent to your inbox.
You’ll need to open that email and click the link to activate your account.

Is it free?

Yes — creating and using your Masasouq account is completely free.

Didn’t get the confirmation email?

• Double-check your email address is entered correctly

• Look in your Spam or Junk folder

• If needed, click “Resend Confirmation” (if available)

• Still no luck? Contact our support team and we’ll assist you