Ordering and Checkout

Applying Coupons and Discounts

Masasouq regularly offers special promotions and discount codes to enhance your shopping experience. This article explains how to apply coupons and make the most of available deals.

1. How to Apply a Coupon Code

To use a valid coupon:

1. Add your desired products to the cart

2. Proceed to the Checkout page

3. Locate the field labeled “Coupon Code” or “Discount Code”

4. Enter your code and click Apply

5. The discount will be reflected in the total amount before you complete the payment

⚠️ Make sure the code is entered exactly as provided (uppercase, lowercase, or numbers)

2. Terms and Conditions

• Only one coupon can be applied per order unless otherwise specified

• Coupons cannot be combined with other ongoing promotions or bundle offers

• Expired codes or codes not applicable to selected items will not be accepted

• Some coupon codes may require a minimum order value

3. Troubleshooting a Coupon

If your code is not working:

• Confirm the validity period has not expired

• Check that the code applies to the products in your cart

• Ensure the cart meets any required conditions (e.g., minimum spend, specific category)

• Remove conflicting discount items or bundles

If the issue continues, contact our support team with a screenshot or the code you’re trying to use.

4. Where to Find Coupons

You can find official Masasouq coupon codes through:

• Email newsletters

• Seasonal promotions on the homepage

• Social media pages

• Partner promotions

Be cautious of unofficial coupon websites, as unauthorized codes may not work.

Need Help?

If you need assistance with applying a coupon, our customer support team is happy to help:

Email: customercare@masasouq.com
Phone: +974 5029 8698