Contact and Support

Phone Support

Masasouq provides direct phone support to assist customers with inquiries related to orders, returns, product information, and general assistance. Our support team is available to help during business hours.

1. Phone Support Contact

???? +974 5029 8698

2. Support Hours

Phone support is available during the following times:

• Sunday to Thursday: 8:00 AM – 6:00 PM

• Saturday: 8:00 AM – 6:00 PM

• Friday: Closed

Calls received outside working hours will be responded to on the next business day.

3. Support Services Available

You may contact us by phone for:

• Order tracking and delivery updates

• Assistance placing an order

• Return and refund inquiries

• Product specifications and availability

• Warranty or service information

• Account access or login support

4. Before You Call

To help us serve you quickly, please have the following ready:

• Your order number (if applicable)

• The registered email or mobile number used in your account

5. Other Contact Methods

If you are unable to reach us by phone, you may also contact us through:

???? Email: customercare@masasouq.com
???? Contact Form: masasouq.com/contact

Our goal is to provide fast, helpful, and reliable assistance. Please don’t hesitate to reach out.